Customer support

Clear information, links, and direct support all in one place

Service agreement
that protects you

Proper processing of attendance and payroll is one of the most
important processes in every company. With a service contract,
you can be confident that this process will run uninterrupted
and without unnecessary risks.

What a service contract will bring you:

  • Risk management: protection of your key processes.

  • Guaranteed response: your requests always have priority.

  • Guaranteed resolution time: predetermined deadlines, no unnecessary waiting.

  • Regularly maintained system: always up-to-date, secure, and ready to use.

Direct remote support

Do you need help with ANeT systems? Our technicians can connect to your desktop via TeamViewer and assist you quickly and efficiently.


Technical information

System updates

Release plan

Product cycles


Frequently asked questions


How do I start remote support through TeamViewer?

Click the button "Go to remote support" and download the TeamViewer QuickSupport application. Then, give your ID to our technician.

I forgot my system password – what should I do?

Contact the administrator in your company who can reset your password or assign new access credentials.

How do I report a technical issue?

For technical support, use the contacts listed below – email or phone line. Don’t forget to mention which system you are using.

How do I know if I have an active service contract?

Just ask support – we will verify which service mode you have active and what services it includes.

Is it possible to extend support or switch to a different mode?

Yes, contact us – we will prepare a tailor-made service contract offer for you.

Didn't find your question? Contact us.